FAQs
You Own It. We Elevate It.
Our booking process starts with browsing our furnished property portfolio online or via your dedicated account executive. After selecting a home, you submit a reservation request including dates and guest details. We finalize a lease agreement, collect a security deposit, and provide check-in instructions. Our team remains available to answer questions and ensure a seamless stay.
To secure the best selection and rates, we recommend booking at least two to four weeks before your intended stay. For peak seasons or large corporate assignments, consider reserving up to three months in advance. Early bookings help guarantee the availability of preferred properties. Our team provides flexibility and support to accommodate last-minute requests whenever possible.
We understand plans can change. Our standard cancellation policy allows full refunds if a reservation is canceled at least 14 days before check-in. Cancellations made between 7 and 14 days incur a 50% fee, while requests within 7 days are non-refundable. For long-term bookings or special circumstances, please contact our support team to discuss flexible options.
We prioritize proactive property maintenance services to ensure every stay is comfortable and worry-free. Before check-in, each home undergoes thorough inspections and cleaning. During your stay, our in-house team and trusted contractors address any issues promptly, from minor repairs to appliance servicing. You can request maintenance 24/7 via our guest portal or direct service hotline.
Security is a top priority. Our properties feature advanced property security services such as smart locks, video surveillance, and noise monitoring systems to protect guests and assets. We also offer on-site property inspections before each stay. In addition, our rental property monitoring services in the USA provide real-time alerts for unauthorized access or safety concerns, ensuring round-the-clock peace of mind.
Yes. Our all-inclusive rental model covers essential utilities like electricity, water, high-speed internet, gas, and basic consumables during your stay. We also include professional cleaning services between bookings and one mid-stay cleaning for longer reservations. There are no surprise fees—what you see in your reservation quote is what you pay. Optional additional services can be arranged upon request. Complimentary upgrades available.
Homeowners interested in partnering with Bryant Executive Housing can apply through our streamlined landlord program. Submit property details and photos via our website or contact our leasing team. We'll conduct a property assessment and discuss lease terms, including guaranteed rental income, maintenance responsibilities, and security protocols. Once approved, we handle furnishing, marketing, and guest support so you enjoy worry-free earnings.
Payment for your reservation is required at booking time. We accept corporate credit cards, ACH transfers. A refundable security deposit equivalent to one month's rent or a percentage of the total booking cost is collected upfront to cover potential damages. After check-out and property inspection, we promptly return the deposit minus any approved standard administrative deductions.